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Ultimate Guide for NBI Clearance Online 2023

Are you a fresh graduate excitedly looking for your first employment? Or are you an aspiring overseas Filipino worker (OFW) who needs to work abroad to meet your family’s needs? Or maybe you are someone planning a well-deserved vacation outside the country? 

If yes, you’ve probably heard about the NBI Clearance. So, what’s the fuss all about it? And why is it essential to get an NBI Clearance online?

Well, first things first, the NBI Clearance is like your golden ticket to many opportunities. It is vital for your job application and visa processing. Also, it brings you even peace of mind knowing you’re clear of any legal issues. 

NBI Clearance

An NBI Clearance is a document proving you have a clean slate—no records of illegal activities. That’s why it is a crucial requirement that both local and international employers ask for.

Before, an NBI Clearance appointment involved a trip to a government office, long lines, and a whole day of waiting. But now, with the convenience of the internet, you can do it all online. It’s a game-changer. You can complete the application, set appointments, and even pay for it without leaving home. Plus, the NBI Clearance online system helps reduce the chances of bribery and corruption.

So, why is it necessary to secure an NBI Clearance online? It is simple. It is convenient and efficient. As a result, you save time and effort, which is essential in employment and travel. Always remember everyone’s time is precious. Plus, it promotes transparency and fairness in the process. You don’t have to complain about someone cutting in line or jumping through hoops.

If you’re just starting your career journey or embarking on an exciting adventure abroad, secure your NBI Clearance online. It’s a small step that can open up a world of opportunities for you. 

Are you going to explore the world out there for a greener pasture? Good luck out there! To ease your dilemma of the entire process, we made a comprehensive guide about online NBI appointment and registration. Check it out!

Table of Content

What is NBI Clearance?
Why Apply for an NBI Clearance Online?
What are NBI Requirements?
How to Set an Online NBI Clearance Appointment?
Quick Tips for the Day of NBI Clearance Online
What to do for NBI Online Registration Renewal?
What is the NBI Hit Meaning?
Frequently Asked Questions:


What is NBI Clearance?

The National Bureau of Investigation (NBI) is the Philippines’ famed version of the FBI in the United States. They are responsible for ensuring that every Filipino is playing nice in the eyes of the law. Also, they issue the NBI Clearance as you need it. 

An NBI Clearance is like your golden ticket. It proves that you’re not the villain in any story. Or, in a more formal description, the official document indicates you are a law-abiding, clean-slate individual.

Your NBI Clearance is versatile. You can use it for a ton of stuff based on your purpose. It can be for job hunting here in the Philippines or planning an adventure abroad. Also, it is necessary if you dream of studying in another country or diving into the civil service exam. Did you know that starting a business requires flashing an NBI ID Card?

Since 2015, NBI has become all tech-savvy—NBI Clearance Online Registration. It doesn’t entertain walk-ins unless you have a scheduled appointment. Gone are the painful days of long lines and paperwork galore behind us. 

By 2017, NBI switched up the format of the NBI Clearance. From applying for a specific purpose, such as travel/employment, local/overseas, now, it is a multi-purpose ID. There is no need to specify why you’re getting it. It’s like a chameleon—ready for any legal purpose. Your NBI Clearance will bear the statement “Issued for whatever legal purpose.”

Why Apply for an NBI Clearance Online?

Your NBI Clearance is like your all-access pass to your life adventures. It particularly proves that you are no troublemaker. All potential employers often demand it to ensure that they are hiring a law-abiding citizen. Still, there are other scenarios where your NBI Clearance comes into play. 

Identity Proof

One of the primary purposes of an NBI Clearance is identification. It is legit proof of who you are and is handy when applying for other government IDs. In addition, your NBI Clearance can verify any typographical error on your birth certificate. Plus, some government offices will commend having one. 

Local Purposes

Employment. If you’re on the job hunt in the Philippines, your potential employer wants to ensure they’re not hiring a smooth criminal. They’ll peek into your past. If you have an NBI clearance, it is like a big green checkmark on your application.

Business Requirement. If you’re diving into entrepreneurship with your own business, an NBI Clearance is a part of your paperwork. It proves you’re clean from impending criminal cases and good to go.

AFP/PNP Enlistment. Joining the Armed Forces of the Philippines/Philippine National Police is a serious commitment. Both government agencies will want to ensure they’re getting folks on the right side of the law. Your NBI Clearance will serve as your official badge of honor.  

Adoption. The adoption process follows a stringent requirement. It ensures that a child will come to a new home of adoptive parents with no criminal records.

International Purposes

Employment. If you dream of working abroad, many countries want to know if you are not a troublemaker. They will ask for your NBI Clearance before issuing you a work visa. It’s like showing your employer’s country that you come in peace!

Immigration. If you plan to live in another country, immigration authorities often require an NBI Clearance. It checks your background for any possible red flags of migrating. 

Visa Applications. Foreign governments will always want to know who they’re letting into their country. Your NBI Clearance helps put their minds at ease and yours, mainly if you apply for a tourist visa, work visa, or spouse visa.

Out of the Country Travel. An NBI Clearance is only sometimes mandatory for travel. But having one in your back pocket is helpful, especially if you travel to countries with stricter entry requirements.

These are just some examples of why you will need an NBI Clearance. It can pop up in various aspects of your life. That’s why it is advisable to keep it up to date. After all, it’s better to be prepared and have one on hand than scrambling to get it when needed. So, your NBI Clearance is your trusty document to vouch for your law-abiding status, whether for local endeavors or international adventures.

What are NBI Requirements?

Securing an NBI Clearance online is easier and more convenient this year. If you are a first-time applicant or for renewal, you must prepare all the requirements. Here is a list of what you must bring to your scheduled NBI appointment date. 

Two government-issued valid IDs

Bring the original, not photocopy, any of the two IDs below for your NBI Clearance Online application. 

  • Passport
  • PRC Card
  • Driver’s License
  • UMID (SSS and GSIS)
  • Voter’s ID
  • PSA-issued Birth Certificate
  • PhilHealth ID
  • TIN ID
  • Postal ID
  • Senior Citizen ID
  • PWD ID
  • Solo Parent ID
  • Police Clearance
  • National ID
  • OFW ID
  • Marina ID
  • Seaman’s Book
  • Company ID (if employed by the government)
  • School ID (with registration card)

Police Clearance. The issuing jurisdiction must be from the police station with jurisdiction over your current or permanent residence. 

Passport and Birth Certificate. These two are technically the same, according to the NBI Clearance office.

First-time job seekers. You must present a passport or a birth certificate as your first ID. Meanwhile, the second ID must be from the list above. 

A government ID is valid if it bears a legible full name, photo, and signature and is not expired.

Barangay Certification and Oath of Undertaking (Applies to applicants for NBI Clearance First Time Job Seekers)

According to the Republic Act 11261, First Time Jobseekers Assistance Act 4, a Barangay Certificate helps you get an NBI Clearance online for free. The document is proof of residence for the last six months you initiated job hunting. But it is only officially accepted if the duly accomplished and executed Oath of Undertaking from the Barangay Chairman is attached. 

Ensure you secure these two papers, which are essential in your job-hunting journey. 


The main NBI Branch at U. N. Avenue strictly requires you to use the specified templates for the Barangay Certificate and Oath of Undertaking. If not, rejection of your NBI Clearance is inevitable. 

In 2014, NBI Clearance Renewal only required you to bring one valid government ID and your previous NBI Clearance copy. 

Be prepared with these easy-to-find requirements before going to your scheduled NBI branch. 

How to Set an Online NBI Clearance Appointment?

The NBI Clearance online process is faster and more convenient than the traditional method. You can expect to wrap up your clearance in about 30 minutes to a maximum of an hour. Let’s dive into the steps to guide you through this hassle-free process.

Step 1. Visit the NBI Clearance official website

Click this NBI Online Registration Link: It will lead you to the legit NBI page with a pop-up titled “Data Privacy Content.” 

You must read the statement carefully before clicking the “I Agree” option.

NBI Clearance Online website

Afterward, another pop-up labeled “Advisory” will appear. Ensure you read this, then click the “Close” button to continue.

NBI Clearance Online advisory


Step 2. Complete your NBI Clearance Online Registration

If you’re a first-time job applicant, look at the bottom part of the page. There is a yellow box labeled “First-time Jobseekers.” Click on this box if it applies to your situation.

A “Notice” window will appear on the screen. Take a moment to read it carefully, then click the “Okay” button to proceed.

NBI Clearance Online notice

If you don’t belong to First-time Jobseeker, you can use the right side of the page. Answer the question if you already have an NBI clearance issued from 2014 onwards.

If you answer “yes,” you’ll see a shorter form since your process is NBI Clearance online renewal. 

NBI Clearance Online login

But if it is a “no,” you will deal with a longer NBI appointment form. You must provide additional personal information and registration credentials.

Go through the online appointment form and all the details requested. When you’ve completed it, tick the box certifying that you’ve read and understood the terms of services.


Afterward, the NBI system will prompt the Terms of Services. Read it thoroughly. If you agree with the terms, click on the “Agree” button at the bottom of the page. Then, click the captcha box, confirming you’re not a robot. Hit the “Sign Up” button. 

NBI Clearance Online guide

Always double-check all the information. Make sure you enter valid and accurate data to avoid any potential hiccups in the process. 

Your name comes with hyphens and special characters. The NBI Clearance online system is very particular. If your name comes with a hyphen, comma, or special character, like ñ, leave it out for now. But during your NBI Clearance on-site appointment, inform the attending official about it. This way, you can correct your name before printing the clearance.

NBI strictly adheres to its “one email = one user” policy. You can only create a new account using one email. They keep one email per user to maintain the integrity and security of the NBI clearance application process.

Step 3. Enter your OTP and login to your NBI account

With the initial steps complete, you must enter a “One-Time Password” (OTP) sent to your provided phone number or email address. It is a dual verification system that enhances your information security. 

That’s why ensuring that the information you provide is valid and accurate during online registration is vital. When you receive the OTP, simply enter it on the website and click the “Submit” button. It’s a two-step security process to protect your data.

NBI Clearance Online OTP

After a successful online registration, log into your account. All you need to enter is your email and password, and you’re all set to proceed. 


If it takes time to receive your OTP, click the “Re-send One-Time Password” button to request a new one. 

Step 4. Complete the Online NBI Appointment Form

After signing in, you can complete your NBI Clearance online application form labeled “Applicant Information.” Here, you will provide additional personal details, such as your address, place of birth, and more.

NBI Clearance Online renewal

Once you’ve diligently completed your form, you can round it off by selecting the “Save Information” option at the bottom. 


Another pop-up box will display a draft of the form you’ve just filled out. Review all the information you’ve provided. Once satisfied that everything is accurate, hit the “Submit” button. 



Pay close attention to some obligatory fields for your NBI clearance online to move forward. You can spot them easily with a red asterisk to notice them immediately. 

Be meticulous and use the correct format. The NBI Clearance online system is only accustomed to processing spaces and letters. Avoid using any special characters. 

Step 5. Click the Apply for Clearance button

After completing the NBI online form, you’ll be redirected to your profile page. Now, you can initiate the NBI Clearance online application process with your personal information in place.

Click the “Apply for Clearance” button. Double-check all your details to see if there is any wrong information. You can still edit it at this stage before proceeding. Your online application is about ensuring your information is accurate.


Then, a new pop-up window will show on your screen. You have to input your ID card details, including the type of ID you’re using and its corresponding number. 

Afterward, click on the “I Agree” option. Always check if everything aligns with your appointment and application process.


Another warning will show. Read it and click on the “Close” button to carry on. 

NBI Clearance Online reminder


A vital tip is to ensure you bring the same ID to your appointment as you’ve entered into your NBI Clearance online application.

Step 6. Schedule your Online NBI Clearance Appointment

With all your accurate personal information set up, you can choose your preferred NBI Clearance center. 

You can book at the main branch on UN Avenue. Or you can opt for another branch that is more convenient for you to reach. You can pick the NBI location nearest you.


Thanks to the availability of multiple NBI branches, getting your clearance appointment is more accessible than ever. 



If, for any reason, you find yourself needing to change your chosen NBI clearance branch after payment, follow the proper procedure. 

Contact the branch you initially selected and request the branch change. Once it receives your request, the branch will arrange to transfer your documents to your new branch of choice. The process will proceed from there. 

It is crucial to inform the concerned authorities beforehand. If you show up at the new branch unannounced, you will need someone to assist you with your NBI Clearance. A little heads-up goes a long way in ensuring a smooth transaction.

With your preferred NBI location, you can select your appointment’s date and time (AM/PM). Look at the list of available slots. The blue boxes indicate open spots you can avail of. Simply click on a schedule that fits your timetable and preferences. It’s all about finding the right slot for your NBI clearance appointment.


The NBI Clearance online payment is a locked-in deal. You can reschedule the date and time of your appointment. 

If, for some reason, you miss your originally scheduled appointment, you still have a grace period of fifteen extra days. You can still complete your application at the NBI Clearance Center. It is your safety net to help you stay on track.

Step 7. Settle the NBI Clearance Fee

When paying for your NBI Clearance online, you’ve got a range of options to choose from. Here are acceptable payment methods:

Over-the-counter payment. Cash payments are acceptable at various banks, such as Chinabank, RCBC, PNB, MetroBank, BDO, Security Bank, Landbank, Eastwest Bank, and more.

Online transaction. BPI Express Online, BDO Internet Banking, Unionbank EON, and others provide online payment options for added convenience.

Bayad Centre or Partner outlets. Partner outlets like Villarica Pawnshop, Cebuana Lhuillier, Watermart, SM Savemore, Robinsons, and more accept payments for online NBI Clearance.

Bayad Centre Mobile. For a mobile-friendly payment experience, you can use the Bayad Centre app available on Playstore.

ECPay. All ECPay partners, including Petron Corporation and RD Pawnshop, can be used for payments.

7-Eleven. Most 7-Eleven branches accept payments for your NBI clearance fee.

Mastercard or VISA card. Debit cards and credit cards can make payments.

GCash. An innovative mobile app-based payment method allows you to handle your NBI clearance fee.

Others. Shopee Pay credits and the DragonPay app can cover the payment for the NBI clearance fee.


Choose any of these diverse payment options which is most convenient and accessible for you. A pop-up window will show the specific details on how to proceed with the payment. Then, click the “Proceed” button to continue and complete the payment process.

NBI Clearance Online payment

You will receive a summary of your transaction after a successful payment. It includes the cost of the online NBI Clearance and transaction fee.

Fees to Pay

Starting March 12, 2018, the NBI charges Php130 for every NBI Clearance Certificate from the original Php115 in compliance with the Documentary Stamp Tax (DST) rate adjustment. 

In addition, there is a transaction fee of Php25 for the e-payment service.

The total amount you have to pay for your NBI Clearance online certificate is Php155

Afterward, click the “Proceed to Payment” option. Depending on your chosen payment method, this will open another pop-up displaying your reference number or redirect you to the online bank portal. You can jot down your reference number, print, or screen save the digits. It is a vital information that you’ll need for the next steps. 


The system will promptly display your reference number and the amount you need to settle. Also, you will receive an email confirmation if your payment has been successfully processed.


You may also keep tabs on your application progress by clicking the “Transactions” option. You can check whether the fee has been paid and processed or is still pending. It’s a handy way to ensure everything is on track with your NBI clearance application.

NBI Clearance Online transaction


The payment instructions vary depending on the method you’ve selected. For example, the process for over-the-counter payment may differ from others.

The reference number is your key to accessing the NBI clearance center.

Step 8. Be present for your NBI Clearance Appointment Date

On your scheduled NBI Clearance online payment, arrive at your selected NBI location at your specified time with your requirements. 

At the NBI Center, an NBI personnel or security guard will guide you through the process. With NBI Clearance online registration and application, you can go directly to the encoding station. Personnel will take your biometrics, photographs, and signatures.



Bring your NBI Clearance application form, NBI Clearance reference number, payment receipt, and original ID cards on your appointment day. These documents are vital for a successful and hassle-free completion of your NBI Clearance online. 

Step 9. Wait for the release of your online NBI Clearance

In most cases, if your records are clear and there are no issues, you will receive your NBI clearance immediately. 

However, there can be instances where people experience an NBI Hit, meaning the NBI system has detected potential matches with criminal records. If this happens, the clearance certificate may take a few days to process. The NBI has to delve deeper into the details to verify your identity. Also, it clears you away from any possible discrepancies.



It’s essential to remember that these hits may not necessarily be associated with you. It could be someone who shares a similar name as yours, involved and connected to those records. 

Quick Tips for the Day of NBI Clearance Online 

Time is precious when lining up for any government agencies. Before you head towards your preferred NBI branch, tick off this checklist for a smooth-sailing transaction.

Check your NBI Clearance Online Status

Review the tabs on the status of your NBI Clearance Online Application. Under the “TRANSACTIONS” section, notice if there is a change in the status from “PENDING” to “PAID.” This update indicates that your payment is successful and your application is in progress.

Bring your NBI Reference Number

As mentioned, your NBI Reference Number is your gate pass in accomplishing your NBI Clearance Certificate. You can have it written, printed, or screenshot for easy access. In addition, NBI only entertains applicants with valid online appointments. Your reference number is foolproof evidence. 

Personal Appearance is a must.

An NBI Clearance online requires your appearance. However, an alternative process is available if you’re applying from abroad. The NBI generally cannot process your application through an authorized representative. Remember that your latest photo and biometrics are essential for their database. So, if you’re in the Philippines, be prepared to make a personal appearance to secure your NBI clearance.

Comply with the NBI Dress Code

When visiting government offices, opting for attire that balances being smart and casually presentable is typically advisable. Choose clothing that is clean and well-kept. 

Here’s a set of suggestions to consider.
Men: polo shirts, t-shirts with offensive designs, pants, closed shoes
Women: sleeved shirts/blouses, pants/slacks, dresses/skirts not above the knees, closed shoes

Here’s a set of clothes you must avoid.

  • Clothing with offensive designs
  • Crop tops, tank tops, or any revealing clothing
  • Shorts
  • Sports clothing
  • Slippers
  • Soiled/dirty clothes

The NBI Clearance process includes a crucial step of photo taking for identification purposes. Removing accessories such as earrings, necklaces, piercings, cosmetic contact lenses, and others is best. 

Follow the NBI dress code and leave your accessories at home to make things easier. If you use colored contact lenses, wear glasses in the meantime.

No Priority Numbers 

Be cautious and vigilant when visiting the NBI clearance center. Unfortunately, there are some reports of individuals near these centers offering to expedite the process in exchange for money. They claim to have “priority numbers” or connections within the NBI. Avoid such offers and proceed with the official process as discussed above. It ensures the legitimacy and security of your application and personal information. Steer clear from shortcuts that can compromise your clearance’s integrity.


With the introduction of the new multi-purpose NBI Clearance, the previous green NBI clearance specifically for overseas employment or travel abroad no longer applies. The single NBI clearance is now for all purposes, whether for local or international needs.

Moreover, there is no age requirement for the NBI Clearance online application—individuals of all ages, whether Filipinos or foreigners, can apply for it. 

What to do for NBI Online Registration Renewal?

When renewing an expired NBI Clearance, you have two options. 

Regular Renewal Process. It is more cost-effective but requires your personal appearance at the issuing NBI office.

Quick Renewal Service. It is more convenient but typically comes with a higher cost.

Regular NBI Clearance Online Renewal 

Regular NBI Clearance renewal is a traditional method for applicants with a limited budget. Your clearance certificate has a faster release date. Sometimes, it is as quick as within the same day. However, the release speed depends on the NBI renewal center you book an appointment with. Also, it would be best if you considered whether any hits in your record require further verification. 

Here’s how you can do it.

Step 1. Visit the NBI Clearance gov ph renewal link:

Step 2. Register an NBI account online.

You may log in directly with an existing NBI Clearance online account. Create a new online account if you forget your old NBI Clearance password. You can follow the steps for online registration above on how to do it.

Step 3. Schedule Your NBI Renewal Appointment Online.

Pick the NBI branch nearest to you and your preferred date and time.

Step 4. Pay for Your NBI Clearance Renewal Fee.

You have the same payment options available, just like for first-time applicants.

Step 5. Visit the NBI branch as scheduled.

You will undergo the same procedure, like biometrics, photo taking, and signature.

Step 6. Wait for the release of your renewed online NBI Clearance.

If your record shows no hits, you can claim your NBI Clearance after completing your biometrics capture. However, in the event of a hit, your application will undergo a record-checking process. In such cases, you will get your NBI Clearance in approximately ten working days.


If you have your old NBI Clearance on hand, you can find your NBI ID number on the upper left portion of the document. It is just above your family name. This identification number is essential for various NBI-related processes and applications.

Don’t miss your scheduled appointment. If you fail to attend your NBI Clearance online appointment, you have to start the process from the beginning. So, be punctual and attend your appointment to avoid any unnecessary inconvenience.

In the regular NBI Clearance online renewal process, the fee is more budget-friendly at ₱155. It includes a ₱130 processing fee and a ₱25 system fee for the e-payment service. It provides a more cost-effective option for renewing your NBI Clearance.

Quick NBI Clearance Online Renewal

Quick NBI Clearance renewal is obtaining an NBI certificate without going to an NBI office for a physical appearance. With this service, all steps, from filling out forms to paying the fee, are completed online, all in one go. You will receive your renewed NBI Clearance delivered to your doorstep. However, it only applies to the applicant’s clearance released from October 16, 2016 onwards.

Here’s how you can do it.

Step 1. Visit the NBI Clearance Online website.

On the upper right corner of the homepage, click the “Click Here” button inside it.

Step 2. Provide vital details in the pop-up form. 

It includes your complete name, old NBI number, mobile number, and birthdate. Then, click “Verify” to proceed to the next step.

Step 3. An NBI Clearance delivery form will appear.

Enter your current home address.

Step 4. Pay the renewal fee by clicking “Proceed to Payment.”

You can use various payment methods like first-time NBI Clearance online applicants.

Step 5. Choose your preferred delivery option.

You can select personal pick-up, pick-up via a courier service, or door-to-door delivery. If you opt for a courier pick-up, expect an additional service fee.

Step 6. Complete the payment for the delivery service fee.

Wait for an SMS notification that confirms your NBI Clearance application. It includes your reference number.

Step 7. Wait for the release of your renewed online NBI Clearance.

Be available on the estimated delivery date or pick-up of your NBI Clearance.


If you don’t have any hits on your record, a courier will deliver your renewed clearance from NBI within three to seven working days. It only applies if you reside in Metro Manila or Luzon. If you’re in Visayas or Mindanao, the NBI certificate will arrive between seven and ten working days.

The NBI Clearance Quick Renewal service’s total fee is ₱355. It includes a ₱130 processing fee and a ₱200 express delivery fee. Additionally, there’s a ₱25 e-payment service fee. Please note that the express delivery fee may vary depending on your specific address, which could result in a slightly higher total fee.

NBI Requirements Renewal

The requirements for NBI renewal are relatively the same as those for first-time job seekers. You will require up to two valid IDs issued in the Philippines. But you’ll need a copy of your old or expired NBI Clearance. 

Here is a list of acceptable valid IDs for NBI Clearance renewal. 

  • Original and Authenticated Birth Certificate by the Philippine Statistics Authority 
  • Passport
  • PRC ID
  • National ID
  • Postal ID
  • TIN card
  • Certificate of Registration/Voter’s ID (from the COMELEC)
  • Driver’s License
  • Senior Citizen’s ID
  • Solo Parent ID
  • UMID card
  • PhilHealth ID
  • Police clearance (from the police station with jurisdiction over the applicant’s residence)
  • School ID with current registration card/form
  • Marina Seafarer’s ID
  • Seaman’s Book
  • Security License ID (for security guards only)
  • Certification from Malacañang (for foundlings, tribe members, and indigenous groups)


During your NBI Clearance renewal appointment, bring an original copy of your valid ID in good condition. Photocopied, damaged, or expired IDs are not acceptable for renewal. It is essential to have a valid, original, and well-preserved ID to ensure a smooth renewal experience.

Renewing your NBI Clearance is now more convenient for those who require an updated copy. The renewal process is faster than a first-time application. With the help of this guide, we hope you can secure your new clearance without any delays or hassles.

What is the NBI Hit Meaning?

Whenever you apply for an NBI clearance, a diligent NBI personnel dives into your criminal database. They look for any traces of criminal record connected to the applicant’s name. It is often called “derogatory records.” 

Now, here’s where the term “hit” comes into play. A “hit” occurs when the database search yields a result that raises suspicions. At this stage, you can get a “hit,” whether or not the criminal case pertains to you or a namesake. The identity verification process will follow later.

It’s also worth noting that your NBI clearance doesn’t encompass civil cases like annulments, ejectments, and money claims. These types of cases are not in the database. So rest assured, you won’t receive a “hit” related to them.

However, jaywalkers who choose not to settle their fines can have a “HIT” on their NBI Clearance. To curb the rising instances of jaywalking, which frequently lead to road accidents, MMDA has disclosed the names of individuals who have jaywalking tickets to the NBI’s alarm list. It’s a measure to encourage compliance with traffic rules and promote road safety.


Your name matches or closely resembles someone else’s who happens to have a pending criminal case. NBI will crosscheck further to ensure you are trustworthy enough to receive an NBI Clearance. 

NBI Criminal Database Source 

To get a comprehensive repository of criminal records, NBI sourced from various entities, including:

  • Courts, including Municipal Trial Courts, Municipal Circuit Trial Courts, Metropolitan Trial Courts, and Regional Trial Courts
  • Ombudsman and Sandiganbayan
  • Armed Forces of the Philippines and Police Records
  • Prosecution Service, including City and Provincial Prosecution Offices
  • Others

With this extensive database, it’s nearly impossible for any fugitive with pending criminal cases to evade the watchful eyes of the NBI.


The “hit” status is pivotal in capturing wanted individuals. However, not all applications marked with a “hit” status result in immediate apprehension or jail. To ascertain whether the criminal case pertains to you or a namesake, the NBI temporarily delays the issuance of the clearance for a thorough verification process.

How many days does NBI online verification take?

If your NBI Clearance online bears a “hit” status, there’s typically a waiting period that spans from five to ten days. During this interval, NBI researchers thoroughly examine whether the “derogatory records” in question genuinely belong to you or someone associated with your name.

If your “hit” check yields no incriminating results, you can return to the NBI office after the waiting period. Then, you can obtain your clearance without additional charges.

However, it’s essential to remember that the final decision on whether you can receive your clearance after the waiting period lies with the NBI. They determine who can proceed with their application and who needs to go to the Quality Control Division for further evaluation.

What to do when a NBI Hit happens?

If your NBI Hit falls under a criminal case, the “derogatory records” genuinely pertain to you or a namesake. The NBI will mandate your participation in an “NBI Clearance Quality Control Interview.” 

The interview will help NBI agents scrutinize your identity closely. There’s no need to be overly concerned about this interview unless you have something to hide. For example, you have been acquitted of past criminal cases or have no criminal record. It is a crucial part of the NBI’s thorough verification process.

The NBI Quality Control Interview takes place at the Quality Control Section of the NBI main office on UN Avenue, which is open from 7 AM to 5 PM. It accepts and processes applicants on a first-come, first-served basis.

However, if you initially applied at specific NBI offices, you won’t need to travel to the primary office. Instead, you should proceed to the designated interview room. It can be at any of these NBi Satellite Offices from 8 AM to 5 PM :

  • Quezon City 
  • Muntinlupa  
  • Las Piñas  

Once you have established that your case has been dismissed, your NBI clearance will be issued immediately.


Applicants with pending cases in the Courts will still be granted an NBI Certificate. However, their cases will be reflected on the NBI Clearance when issued.

What to bring during the NBI Quality Control Interview?

Before the interview, it is vital to come prepared with the following requirements:

  • Two valid IDs or documents as your identity proof
  • NBI Clearance Official Receipt and your online registration/application form printout.
  • If the derogatory records belong to you, ensure you have the original and a photocopy of the document demonstrating that the criminal case has already been dismissed (Court Decision or Certification from the Court). 
  • If the derogatory records relate to a namesake, provide an Affidavit of Denial by the NBI Agent during the interview. With this affidavit, you can officially declare that you only share the same name as the individual involved in the criminal case but are not the same person. By executing this affidavit, you make a sworn statement asserting your innocence and disassociating yourself from any criminal case attributed to your namesake. It clears your name and prevents any further “hits” based on this case.

Frequently Asked Questions:

What to do if I miss my NBI Clearance Online Appointment?

Being absent on your NBI clearance appointment doesn’t necessarily lead to immediate slot cancellation. It depends on whether you’ve paid the NBI clearance fee or not.

You still need to reserve the slot if you have an online appointment but have yet to pay the fee. In this case, your appointment will be automatically canceled after the payment deadline. So you need to select another available date.

If you book an online appointment and pay the NBI clearance fee on time, you can secure your slot from immediate cancellation if you miss the appointment. You will have a 15-day grace period from your original appointment date to appear at your chosen NBI Clearance branch and process your application. Just make sure to bring the required documents, including the Official Receipt.

The system will nullify your payment and application if you still can’t visit the NBI Clearance Center within this 15-day grace period.

What happens to unclaimed NBI Clearance?

An NBI Clearance that has yet to be claimed remains valid for one year from the date of issuance. You have a one-year window period to claim your certificate without any issues. You can choose to pick it up anytime within that timeframe.

To claim your unclaimed NBI Clearance, visit the NBI branch where you initially applied. Provide them with the reference number, which you can obtain from the email confirmation sent to you or by logging in to your NBI Clearance account and selecting “Transactions” from the menu. After verifying the reference number, your NBI clearance will be printed on the spot.

How long is an NBI Clearance valid?

An NBI Clearance does not last forever. Its expiration date is just one year from the date it’s issued. So, if you’ve got big plans that require it, keep track of that expiry date and renew it when needed. After all, it is the best proof that you’ve been on your best behavior for the past year.

What is NBI Clearance First Time Job Seeker?

Republic Act No. 11261 allows first-time job seekers in the Philippines to be eligible for fee exemptions on government documents necessary for employment, including the NBI clearance. 

To avail of this privilege, follow these steps:

Step 1. When applying for an NBI Clearance, choose “FIRST TIME JOBSEEKERS” under NBI Clearance eServices.
Step 2. Proceed with the online registration process as usual.


The privilege is only available once. You can only get one copy of the NBI Clearance. You must present a Barangay Certificate that you must use within one year from its date of issuance.

Is NBI Clearance and Police Clearance the same?

The NBI Clearance and Police Clearance have the same mission. It is to check if you’ve got a hidden criminal life. However, their difference lies in the speed and the data they use. The NBI has an integrated database that ensures you’re in the clear.

Can someone else claim my NBI Clearance on my behalf?

If you can’t personally claim your NBI Clearance, you can authorize someone else to pick it up using an NBI Authorization Letter. 

The letter grants your trusted person permission to act on your behalf when claiming your NBI Clearance. Ensure the authorized person brings this letter and other necessary requirements when picking up your clearance.


The NBI Authorization Letter must include the following basic information. It includes your name and the authorized person’s name and date. Also, additional personal details of both of you, such as age, address, and contact numbers. In addition, an explicit statement granting consent for the authorized person to claim your NBI Clearance. Most importantly, the signatures of both you and your trusted person. 

When having someone pick up your NBI Clearance, make sure that your authorized person brings the following: 

  • An original valid ID of the person whose NBI Clearance they are picking up
  • The authorized person’s own valid ID or two, preferably government-issued.
  • The signed Authorization Letter

If there are no problems verifying the identity, the NBI Clearance Releasing Personnel will release the NBI Clearance to your authorized person.

Is NBI Clearance rescheduling allowed?

The possibility of changing your NBI Clearance online appointment date depends on whether you paid your fee or not.

Suppose you haven’t paid the NBI clearance fee. You can reschedule your appointment earlier or later than your initial choice.

Suppose you have already paid the NBI clearance fee. Unfortunately, you cannot change the appointment date. If you need to reschedule, you’ll have to create a new appointment and make a payment again.

If you are in a hurry and want an earlier appointment date, your best option is to create a new appointment and go through the payment process again. However, if you can’t make it on your original appointment date, NBI allows a 15-day grace period for you to visit the NBI clearance branch of your choice and obtain your clearance. Beyond the grace period, your payment and application will be automatically forfeited.

Can a Filipino abroad apply for an NBI Clearance?

Two methods are available if you’re abroad and must apply for an NBI clearance without returning to your home country. 

With an authorized representative. It is practical if you’re facing time constraints. You can designate a trusted relative or friend in the Philippines to act on your behalf. Also, you only need to provide them with a signed authorization letter and the requirements.

Without an authorized representative. Opt for this option if you don’t trust anyone in the Philippines to handle the NBI Clearance online application or renewal. In this case, you must visit the Philippine Embassy in your host country. Also, you have to gather all the required documents and then send these documents to the main NBI Clearance Center in Manila for processing.

Can a Foreigner apply for NBI Clearance Online?

Yes, foreigners can apply for an NBI Clearance in the Philippines. The process is generally the same as for Filipino citizens. However, there are some vital differences to consider. 

Location. Foreigners in the NCR can typically apply at the NBI Main Office.
Valid IDs. Foreign applicants should present valid IDs issued by the Philippine government. If applicable, you can submit an Alien Certificate of Registration (ACR) or a Special Security Registration Number (SSRN).
Processing Time. The processing time for foreigners can vary.
Online Application. The NBI does have an online application system that foreign applicants can use. However, some specific procedures and requirements may differ slightly.


Securing your NBI Clearance online has become a walk in the park, and that’s a bit like what we do here at Cash Mart – making your life easier. With NBI’s online registration, you can skip those tedious queues and book your appointment from the comfort of your own space. It’s all about that digital convenience, much like how you can apply for a loan online without the hassle of traditional paperwork.

Now, the beauty of this online process extends to safety, too. With the ongoing pandemic, we all need to be cautious. This system minimizes your time at the NBI clearance center, reducing potential risks. It’s a bit like how we offer online loans – it’s quick, easy, and safe.

So, before you head out for any appointment, whether for your NBI clearance or something else, remember that the pandemic is still a part of our lives. Don’t let your guard down. Keep practicing those safety measures. And if you ever find yourself in a financial pinch, just like you’d go online to book your NBI appointment, you can turn to Cash Mart for a quick and easy solution to your cash needs. Stay safe, stay smart, and make the most of the digital age!

Cash Mart can keep you on track with its low-interest personal loan. You can secure your NBI Clearance without fuss. Check out their official page today!